Director - Case Management (RN) - Acute Care Services in Brent, FL

Details
• Department: Case Management
• Schedule: Full time Day Shift
• Hospital: Ascension Sacred Heart Pensacola
• Location: Pensacola, Florida
• Eligible for an annual bonus incentive

As the Director of Case Management for our Acute Care Services. This role leads the strategy, operations, and performance of our case management program—driving evidence-based care, reducing clinical variation, and improving outcomes through strong multidisciplinary collaboration.
Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.
Responsibilities

Direct case management services, workflow, and resources.
• Formulate and implement operational strategies and initiatives in the case management program.
• Direct and evaluate all services provided, including care plan development, service level determination, and complaint management to achieve performance and quality control objectives.
• Provide specialized expertise, ensure resource alignment with system-wide initiatives, and updates appropriate parties on case management strategies, initiatives, outcomes and issues.
• Partner with physicians and others to ensure delivery of evidence-based care and reduction of avoidable clinical variation in care. Collaborate with a larger multidisciplinary team to improve quality outcomes using data and documented best practice.
• Responsible for resolving escalated issues arising from operations in the case management department.
Requirements

Licensure / Certification / Registration:
• Registered Nurse credentialed from the Florida Board of Nursing obtained prior to hire date or job transfer date required.

Education:
• Bachelor's degree in nursing or diploma from an accredited school/college of nursing required.
• Master's degree or combination of Bachelor's degree and experience preferred. OR 5 years of experience required.
• 10 years of experience preferred.
• 2 years of leadership or management experience required.
• 5 years of leadership or management experience preferred.
Additional Preferences
• Experience: Minimum of five (5) years of Case Management experience within an Acute Care hospital environment.
• Leadership: A minimum of two (2) years of proven leadership or management experience, preferably overseeing Case Management or Utilization Review teams in an Acute Care setting.
• Certification: Current Case Manager certification from a recognized body, such as the American Case Management Association (ACMA) or the Commission for Case Manager Certification (CCMC).
Why Join Our Team

Ascension Sacred Heart is a leading provider of high-quality healthcare to children and adults in South Alabama and Northwest Florida communities and operates Northwest Florida's only children's hospital. Our faith-based ministry offers caregivers the opportunity to flourish personally and professionally in a variety of specialties, including cardiology, brain and spine, pediatrics, women's health, orthopedics and cancer care.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
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