Health Benefits Call Center Agent in Burlington, VT

A company is looking for a Health & Benefits - Call Center Agent / Customer Service Representative / Support Specialist (Remote). Key Responsibilities Assist accountholders with understanding healthcare reimbursement accounts and provide support during calls Ensure compliance with internal quality assurance standards and technical policies Guide accountholders in using online tools and apps for account management and claims submission Required Qualifications 2+ years of customer service experience 2+ years of call center experience No degree required Basic understanding of medical / reimbursement terminology preferred Ability to work in a fast-paced environment and manage up to 50 calls per day