Health Insurance Client Advocate in Falmouth, ME

A company is looking for a Client Advocate - Remote. Key Responsibilities Serve as the primary point of contact for employees regarding benefit questions and issue resolution Investigate and resolve claims issues related to medical, dental, vision, and pharmacy Partner with internal teams and provide advocacy stewardship reporting on case outcomes and trends Required Qualifications, Training, and Education Bachelor's degree preferred or equivalent relevant experience Active Health Insurance (Life & Health) license required or ability to obtain within 90 days of hire Prior experience in insurance carriers, employee benefits brokerage, or healthcare administration preferred Ability to manage sensitive and confidential situations with professionalism Proficiency with Microsoft Office and standard case management or CRM tools