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Part-Time Telehealth Triage Nurse RN - Weekend in Birmingham, AL

Job Description

Remote Triage Nurse - Registered Nurse (RN) Join Sequence Health, a mission-driven organization focused on enhancing patient care and providing top-notch patient activation solutions to healthcare providers. We prioritize an inclusive culture and seek team members driven by purpose, impact, growth, and innovation. Are you eager to make a difference in patient care while also advancing your career? If yes, we would love to hear from you! We are looking for a compassionate and skilled Registered Nurse to join our elite remote triage team. In this essential role, you will be the first point of contact for patients, delivering high-quality assessments, guidance, and care coordination through telephone and digital platforms. This position requires a confident, independent nurse with a strong clinical background, exceptional judgment, and a deep commitment to patient-centered care. You will work in a supportive remote environment, striving to improve patient outcomes and experiences across diverse primary and specialty care settings. Work Schedule: • Saturday/Sunday - 8:00 AM - 8:00 PM CST Key Responsibilities: • Handle inbound patient calls and initiate outbound calls to ensure optimal patient care. • Conduct clinical assessments using established protocols, effectively triaging patients. • Manage patient communications through the patient portal, creating necessary orders, and directing them to the appropriate parties. • Provide administrative assistance regarding patient and provider needs related to FMLA, ADA, and LTD/STD. • Communicate effectively with healthcare providers as needed. • Execute other responsibilities that align with our values and fulfill our mission. Required Qualifications: • Registered Nurse with active and unencumbered e-NCL Licensure. • California RN Licensure is mandatory. • Solid clinical proficiency in nursing practices. • Excellent verbal and written communication skills. • Strong critical thinking and problem-solving abilities. • Ability to follow approved procedures and clinical guidelines. • Experience with Electronic Medical Records like EPIC, Cerner, or Greenway. • Proficient in using Windows-based software, including Adobe, MS Word, MS Excel, and faxing tools. • A minimum of 5 years in direct patient care settings, with preference for Emergency Department, Labor and Delivery, or Critical Care experience; Women’s Health or Labor and Delivery experience is a plus. • At least 3 years of experience in Adult Nursing is required. Work Environment: • Remote work in a private HIPAA-compliant workspace. • Possess necessary company equipment to perform job duties. • Maintain stable broadband Internet access (min. 24 mbps download and 4 mbps upload speed). Compensation and Benefits: The target salary range for this position is $25 to $30 per hour, based on various factors including skills, experience, and other relevant considerations. In addition to competitive pay, our team members benefit from a comprehensive package that includes: • Medical, Dental, and Vision Insurance. • Flexible Spending Account (FSA). • Company-paid short- and long-term disability. • Employee Assistance Program. • Life Insurance and Accident Insurance. • 401(k) retirement plan with company matching. Physical Requirements: • Able to hear in a normal range and use a headset/earpiece. • Good visual acuity for reading computer screens and documents. • Ability to sit for extended periods while taking calls. We invite qualified applicants who are committed to delivering quality work to apply. As an Equal Opportunity Employer, we celebrate diversity and respect in our workplace, aiming to create an inclusive environment where everyone can thrive.
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Job Details

Employment Type

Part-time

Required License

RN (Registered Nurse)

Work Setting

Telehealth

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About Guideway Care

Guideway Care is a dedicated partner for hospitals, specialty practices, health plans, and companies, focused on enhancing patient experiences from the moment of initial interest. By leveraging proactive and predictive patient guidance, Guideway Care strives to advance health equity, optimize patient satisfaction, and reduce overall healthcare costs in value-based care arrangements. Their specially trained Care Guides collaborate with patients and caregivers to identify and address barriers to care, ensuring a seamless experience and improved health outcomes. With a commitment to positively impacting lives, Guideway Care supports both patients and healthcare providers in achieving financial and operational improvements. Through the Health Navigator platform, they aim to tackle health disparities, enhance patient engagement, and facilitate better health outcomes for all. Contact Guideway Care to learn how they can help improve care and patient satisfaction.