Psychiatric Registered Nurse in Brewster, MA

Job DetailsJob Location: Harwich Port Health Center - Harwich Port, MA 02646Salary Range: $35.00 - $45.00 HourlyOur Culture- Why work with us:    Joining Outer Cape Health Services isn't just about taking on a new role; it's about embracing a mission that goes beyond the day-to-day. Here, you become part of a dedicated team committed to safeguarding and nurturing invaluable community health resources. Our ethos is built on creating a vibrant and inclusive workplace where every team member is valued and recognized for their unique contributions.    Who We Are:    Our mission is to provide a full range of primary health care and supportive social services that promote the health and well-being of all who live in or visit the ten outermost towns of Cape Cod.  OCHS now cares for more than 20,000 patients annually, and no one is denied access to services due to an inability to pay. Founded in 1987 through the merger of Health Associates of Provincetown (established in 1972) and the AIM Medical Center in Wellfleet (established in 1966), Outer Cape Health has a long history of successful growth and expansion in pursuit of this mission. As a Patient-Centered Medical Home, OCHS holds itself to the highest standards.  Ensuring patients have access to care when they need it and request it and validating that staff are working at the top of their licensures are the foundations of this model.    Our Core Competencies:    At Outer Cape Health Services, our core competencies are the foundation upon which our organization is built, guiding us in our mission to deliver exceptional health services to our communities. Our focus on fostering teamwork ensures that we operate as a cohesive unit, valuing each member's contribution and working synergistically towards common goals. Integrity and honesty stand at the heart of everything we do, creating a culture of trust and respect among our team and the communities we serve. Embracing technology, we continually seek innovative solutions to enhance our services and operations. Finally, being patient-centered, we prioritize the needs and well-being of those we serve, striving to exceed expectations and make a meaningful difference in their lives.    A Day in the Life of this Role:    Reporting to the Associate Director of Psychiatry, the Psychiatric Registered Nurse serves as the Psychiatric providers’ clinical resource responsible for professional communications regarding patient care, response to clinical messages such as patient calls or web communications, and telephone triage. This position also works to ensure that patients are able to access services in accordance with quality guidelines.  Summary of Duties:  Manages calls to Psychiatric providers which require clinical knowledge; may address issues directly, generate a Telephone Encounter in EPIC, or contact the psychiatric providers directly.  As a member of the psychiatry team, functions in the role of patient advocate by being in the position of initial contact for patient-related issues.  Conducts telephone triage for patients of all OCHS psychiatric providers. Documents triage calls thoroughly and concisely, including triage assessment, plan, implementation, evaluation, and follow-up.  Manages appropriate medication refill requests; evaluates status of request, last office visit, next office visit, and any labs appropriate to the medication. Sets up prescription for providers review to send forward to pharmacy.  Assures that pertinent medical information is forwarded to proper individuals for continuity of patient care.  Performs excellent patient care and listens to patients’ concerns and communicates pertinent information to clinical staff.  Review and triage incoming referrals to the psychiatry department. Determine their appropriateness and assign them to the appropriate provider  Conduct nursing visits to discuss patient concerns, provide psychoeducation, administer medication injections, sign controlled substance contract or other tasks that would require a nursing visit to be conducted.  Discuss clinical concerns with the appropriate provider or the associate director of psychiatry  Attend regularly scheduled psychiatry meetings  Manages time effectively and efficiently in order to meet the demands as a clinical resource.  Performs other related duties as required or assigned  May occasionally function as a primary care team RN in the Health Center setting in a backup capacity.  Other related duties and projects as assigned.   QualificationsWhat we need from you:  Successful completion of an accredited school of nursing and a current active RN license from the Massachusetts State Board of Registration required.  BLS Certification required.  Minimum of three years’ professional nursing experience required, preferably a psychiatric setting.  Minimum of one year of telephone triage experience required, preferably in medical practice setting.  Knowledge of mental health diagnostic criteria, psychotropic medications, community health center/ambulatory care environment, telephone-based clinical assessment techniques, and basic knowledge of ACO relationships and expectations are all required.  Excellent interpersonal skills, communication skills, organizational abilities, computer experience, and the ability to work within a collaborative team setting.  Excellent written and verbal communication skills – bi-lingual helpful  Proficiency in computer skills including EPIC, Outlook, Microsoft office, OneDrive etc.  Excellent judgment and ability to solve problems in a timely manner.  Ability to adhere to strict confidentiality standards.  Demonstrated ability to work effectively both as a team member and independently.  Demonstrated ability to work in a culturally diverse and inclusive environment.    AAP/EEOC Statement   Outer Cape Health Services is committed to providing equal employment opportunity in all our employment programs and decisions. Discrimination in employment on the basis of any protected class under federal, state, or local law is a violation of our policy and is against the law. Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, covered veterans’ status, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, political affiliation, or any other protected characteristic. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions-in-force, recall, transfer, leave of absence, compensation, and training.    In accordance with Massachusetts law, we are committed to wage transparency. The salary range for this position is $35/Hour to $45/Hour. This range is provided to promote equity and transparency in our hiring process. Actual compensation may vary based on factors such as experience, qualifications, internal equity and other job-related criteria.