Registered Nurse Care Coach in Las Cruces, NM

Job Summary This is a remote role. Circle Link Health is looking for passionate, tech‑savvy registered nurses to work remotely and serve patients enrolled in Medicare’s Chronic Care Management Program. In this part‑time role (20‑25 hrs per week), an RN Care Coach will be assigned a group of patients that they will follow and call each month. During these monthly calls you will provide education, coordinate care, close preventive care gaps, and coach on strategies for self‑management to keep patients out of the hospital. The Care Manager role is not a step back from bedside nursing — it’s a step into a more complex, structured, and performance‑driven environment. To succeed, you must bring more than clinical knowledge: • Excellent documentation skills — your charting must be complete, timely, and accurate. • Strong time management — case tasks must be prioritized and closed on schedule. • Ownership of outcomes — each case is closely tracked for quality, compliance, and effectiveness. Expectations are high, and performance is regularly reviewed. This is not a role where details can be missed or timelines pushed. We need professionals who take initiative, stay organized, and consistently deliver. Key Responsibilities • Utilize our specialized care management software to call Medicare patients with 2 or more chronic conditions on a monthly basis. • Build and maintain rapport with patients and coach them to improved health through SMART goals and education on self‑management strategies. • Implement and improve the Plan of Care by updating medications, appointments, biometrics, symptoms, and interventions. • Connect the patient with community resources as needed, including transportation, personal care needs, prescription/DME assistance, and social services. • Conduct Transitional Care Management activities for high‑risk patients discharged from the hospital and the ER to reduce unnecessary readmissions. • Close care gaps by encouraging and assisting with preventive care measures, e.g., annual well visits, vaccines, cancer screens, follow‑up/specialist appointments. Requirements • Fluent in English. • Self‑directed, able to work independently with little supervision while meeting performance metrics. • Passion for nursing and improving patient outcomes. • Good with technology and eager to learn and use new software. • Excellent organizational and time‑management skills. • Strong communication and telephonic skills. • Strong critical thinking and problem‑solving skills. Education and Experience • Current, unrestricted Compact License or an RN license in Georgia, Indiana, North Carolina, or Maryland, USA. • Proficiency with electronic health records and web‑based applications. • 3+ years’ experience as a registered nurse. Preferred Education and Experience (not required) • Case Management or Chronic Disease Management experience highly preferred. • Certified Diabetes Educator. • Experience with Motivational Interviewing or other behavior change communication techniques. • Fluency in Spanish. Scheduling and Other Requirements • RN needs a strong internet‑connected computer. • Minimum of 20 hours of availability is required. • You will commit to your own schedule using our software. • This is a 1099 contract position with no end date. Care coaches are responsible for their own taxes and insurance. Benefits and Compensation Care Coach compensation is paid at the rate of $15.00 per initial clinical encounter per patient per month. A clinical encounter occurs after two criteria are met: a patient has a successful clinical call and the patient has 20 minutes or more of time in their chart timer. If, in one hour, you called and spoke with two patients and spent 20 minutes with each of them, your pay for that hour would be $30.00. Pay is made monthly via direct deposit, 40 days after the last day of the month of service. This timing accounts for the time Medicare takes to process reimbursements, but your monthly pay is guaranteed after the month is over. About Circle Link Health Circle Link Health is a company of passionate clinicians, technologists, and business people tackling the $600B problem of preventable chronic and post‑acute complications. We’re building a world‑class Care Management platform to enable providers while accelerating the shift to preventative care instead of status‑quo reactive care. Learn more about us here. #J-18808-Ljbffr