RN - Team Lead in Bend, OR

Description The Opportunity At COPA, the Pediatric RN Team Lead is a hands-on clinician and trusted team resource, helping care for children from infancy through adolescence while supporting the flow of a busy pediatric clinic. This role blends direct patient care with practical leadership-mentoring staff, supporting clinic operations, and helping maintain consistent clinical standards. It's a valuable opportunity for a pediatric RN who enjoys caring for kids, working alongside a collaborative team, and bringing a calm, positive presence to the clinic each day. The Company Central Oregon Pediatric Associates (COPA) has been caring for kids and families in Central Oregon for over 50 years, building lifelong relationships and helping children thrive from newborns to teens. Our mission is to provide exceptional, right-fit care for kids at every age and stage, and our vision is to improve the health of all kids in our community. We do this in a welcoming, inclusive environment where collaboration, openness, play and accountability are part of how we care, not just what we do. At COPA, you'll work alongside people who value kindness, teamwork, and earning families' trust every single day. The Job Maintains in-depth knowledge of nursing principles, practices, standards, and techniques, and applies this knowledge in accordance with COPA policies and procedures, as well as applicable laws and regulations, including the following: Conducts individualized patient assessments, prioritizing data collection based on the immediate condition and needs of infant, toddler, preschool, school-age, and adolescent patients within timeframes defined by practice policies, procedures, and protocols Demonstrates the ability to plan, organize, and prioritize nursing care effectively Performs physician-ordered treatments accurately and in a timely manner Accurately forecasts and administers pediatric immunizations Demonstrates efficiency and proficiency in the electronic health record (EHR) Completes thorough, concise, and timely documentation in the patient's medical record related to care provided and patient response Demonstrates initiative and exercises independent clinical decision-making in alignment with clinical operations needs and standards Performs RN appointments independently within scope of practice, using sound clinical judgment Provides individualized education to patients and families Assists with monitoring, procurement, and proper inventory of supplies and equipment Maintains clinical competency by staying current with nursing skills, equipment, and best practices Assists with orientation and onboarding of new personnel Performs other related duties as directed by the manager Team Lead Responsibilities Demonstrates leadership within the team by facilitating and promoting organizational change Holds team members accountable to COPA policies, procedures, and values Oversees vaccine management for each clinic, including ordering, inventory control, borrowing reconciliation, and emergency management Manages medical supplies and inventory Assists with departmental complaints and issue resolution Demonstrates strong problem-solving skills in complex or challenging situations Provides clinical support to team members as needed and serves as a resource to ensure adequate break coverage for all staff Acts as a staffing resource in the event of an open provider shift Provides regular updates to the manager, escalates concerns, and recommends solutions or process improvements as challenges or opportunities arise Participates in employee performance processes, including setting priorities for improvement, providing coaching feedback, training, and guidance Provides support to the Clinical Operations Team and Vaccine Alarm coverage during scheduled on-call shifts Performs other duties as assigned Benefits 401k and Profit sharing HSA, HRA and FSA Enrollment Medical, Life, Vision and Dental Insurance Supplemental insurance Options Pediatric Care Benefits Employee Assistance Program (EAP) Working with Amazing Kids Requirements Qualifications Education and Certification Required: Graduate of an accredited School of Nursing program Required: Licensed Registered Nurse in the state of Oregon and license must be in good standing; BSN preferred Required: Oregon licensure as required for education Current CPR for Healthcare Provider required PALS preferred Experience Nursing experience required; pediatric experience and telephone triage preferred Excellent interpersonal communication skills and the ability to interact with a diverse population; superior nursing process skills; strong analytical, problem solving and decision-making skills; ability to make independent nursing judgments and prioritize workload; knowledge of community services; ability to multi-task and work independently Epic EMR experience preferred Proficient with Microsoft Office Suite Bilingual in Spanish and English a plus Physical Requirements Use of clear and audible speaking voice and the ability to hear normal speech level in person, over the telephone or through use of other required technology. Sitting or standing for long periods of time Frequent repetitive motion includes computer keyboard use, reaching with hands and arms, and walking Occasional lifting and or moving up to 30 pounds and on rare occasions up to 50 pounds. Specific vision abilities required include viewing computer monitor for long periods of time, close vision, distance vision, color vision, peripheral vision, and depth perception Must be able to wear appropriate personal protective equipment (PPE) as required Working Conditions Work inside in a general medical office setting with ergonomically configured equipment The employee is subject to hazards including a variety of physical conditions such as proximity to mechanical parts and chemicals including odors. The employee has been identified as having the likelihood of occupational exposure to blood and other potentially infectious materials, therefore are included in the OSHA Exposure Control Plan with specification for preventing contact with the above materials Travel between COPA clinics and business office and community partners as required In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.